When booking your nail appointment, please be mindful of the time it takes to complete the desired design. The average basic design nail service can take up to 1.5 hours while an even more intricately detailed design can run up to 3 hours. Refer to the Price List for pricing based on the design you wish to achieve.
In order to book an appointment for any nail service, a nonrefundable deposit of $15 (or less depending on service) is required. All deposits must be paid online. If you have not paid a deposit, regardless of whether or not we spoke of a specific date and/or time, your appointment will not be scheduled. Please expect to pay the remaining balance of your desired design prior to polishing or starting the design process.
If for any reason you can not keep your appointment, please give notification at least 24 hours prior to your scheduled appointment time. If you cancel 3 appointments in a row, even with a 24-hour notice, you will be subjected to removal from the client list. If this should happen, you will be required to pay your service minimum at the time of booking all future appointments or your appointment will not be scheduled. If your appointment has to be canceled or rescheduled on our behalf with less than 24-hour notice, you will receive a $15 credit towards your next service.
If you are more than 15 minutes late for your scheduled appointment, your appointment will be cancelled. In the event that your scheduled appointment time have surpassed 15 minutes on my behalf, you will receive 10% off your service. If you decide you can not keep your appointment due to tardiness on my behalf, you can apply the 10% discount towards your next scheduled service.
There are times when a service can be lengthy, depending on the details of your desired design. In this case, you may become hungry and need to have a snack. Snacking is permitted, however, please be mindful of your nails and choose foods that will not cause your nails to get dirty/oily (finger foods). If you must snack, eat foods that can be consumed with a fork/spoon.
When the service is lengthy, sometimes getting your nails done can get boring. While positive conversation is always welcomed, you are kindly asked to be considerate of the atmosphere and refrain from gossiping. If you are asked to change your conversation, please do so or you will be subjected to having your service stopped and asked to leave. If you are asked to leave, you are still expected to pay for your entire service whether it was complete or not.
To protect the privacy of clients receiving other treatments/services, you are kindly asked to not bring kids or other guests with you to your appointment. If you have an emergency situation or disability that requires a guest to accompany you at your appointment, please disclose that at the time of booking.
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